Refund and Returns Policy

We hope you love any item purchased from Lyttle Vibes. However, in any eventuality that you would like to return an item(s), you will have 14 days after receiving your item(s) to request a return.

To be eligible for a return your item(s) must be returned in the same condition you received them; unused, with tags and in original packaging. 

Please Note; sale items and gift cards are not eligible for a refund. Full priced items only. 

To complete a returns request please complete the Returns Form enclosed with your parcel and return to:

3a Wilson Street
N21 1BP

We will notify you once we have received and inspected your return. If your return is approved, your refund will be processed to your original payment method. All refunds will be processed within 10 working days of receiving your parcel. Please be aware that once we have issued the refund, it may also take a few days for your bank or credit card company to process.

If you would like to return an item(s) for a different size or colour, please simply reorder the item you would prefer from our website. Then send back the unwanted item to be processed for a refund.

Non-refundable Items
Unfortunately we are unable to accept returns on sale items, gift cards and customised items.

Issue with your order?
We pride ourselves on quality control and each package is sent to you with love and care. However on the event that you receive an item that is damaged or defective, please contact us as soon as possible so we can resolve this for you.

Returns Postage
The customer is liable for postage costs of returning item(s) back to us. If you are returning from outside of the UK, please take in to consideration any other associated costs and taxes you may be liable for in returning your item(s). If a returns package is not received by us, all liability remains with the shipping provider. Therefore we would recommend using a trackable shipping method.